The MSLC is a dedicated committee made up of local user representatives and health professionals, advising and working with the Cambridge University Hospitals NHS Foundation Trust (the Rosie) and the Cambridgeshire and Peterborough Clinical Commissioning Group (CCG) on the care provided to women, their partners and their babies, during pregnancy, birth and in the weeks after the baby’s arrival. Our role is to ensure the Trust and CCG listen to and take account of the views and experiences of people who use their maternity services.
Who are the members?
- local people who are currently expecting a baby or who have had a baby recently (user representatives)
- representatives from voluntary groups who support pregnant women and new parents, such as the National Childbirth Trust and La Leche League (user representatives)
- a representative from the Cambridgeshire CCG
- healthcare professionals at the Rosie and in the local community, such as midwives, obstetricians, neonatologists, health visitors and GPs
What does the MSLC do?
The MSLC monitors the services that are being provided to expectant and new parents and recommends changes and improvements where these are needed. It acts as a channel for passing on the views of people who use Cambridge maternity services to those who provide them.
What has the Cambridge MSLC done recently?
- contributed to securing additional posts for midwives and maternity support workers
- carried out a survey on facilities and care in the Rosie’s postnatal ward
- collected data on the normal birth rate
- reviewed the homebirth service
- raised issues about care provision for inductions of labour and breech births
- provided input on neonatal service and health visiting service changes
- given feedback on patient information leaflets
- participated in the Rosie’s review of NHS antenatal classes
Our plans for the future include
- partner’s staying overnight on the postnatal ward and during inductions of labour
- trying to extend the committee’s reach, e.g. by going into the Rosie’s antenatal clinic to talk to women there, and visiting new parent groups at Children’s Centres
- raising issues relating to caesarean sections
- supporting the promotion of practices that increase women’s chances of having a normal birth
- continuing to make sure that we act as a voice for maternity services users
What does the MSLC not do?
Although we’re always interested in receiving comments and suggestions from women and their partners who are using, or have recently used, local maternity services, we don’t deal with queries from individuals about their personal care, nor do we handle complaints.
If you have questions about your maternity care, you can speak your midwife, health visitor or GP, or, if you’d like to discuss your birth experience, in confidence, with a qualified midwife counsellor, you can contact the Rosie’s Birth Afterthoughts Service (01223 217882 or email@example.com)
If you wish to make a complaint about your care, contact Addenbrooke’s Patient Advice and Liaison Services (PALS), phone number 01223 216756.
If you are currently experiencing problems with your care you can contact a Supervisor of Midwives via the hospital switchboard. Call 01223 245151 and ask to speak to the ‘on call Supervisor of Midwives’. They are a team of experienced midwives with extra training to enable them to give independent support and guidance to women and their families regarding their maternity care. The service is available 24/7.
For details of other local and national organisations that provide information and support on issues to do with pregnancy and early parenthood, see here.
If you’d like to help with the work of the MSLC, or to become involved with any of the other committees at the Rosie that include members of the public as members, please email firstname.lastname@example.org or contact us on Facebook.